Overview
Many Support is an AI customer support widget built and operated by Yukari Labs. It runs quietly on your website, answers questions from your knowledge base, and escalates to a human the moment it reaches the limit of what it knows.
Type: In-house SaaS product
Status: Ready to use, waitlist open
The Problem
Most support chatbots fail in one of two ways: they confidently answer questions they should not, or they trap users in loops with no path to a real person. Small teams need support automation that handles the routine 80% and is honest about the remaining 20%.
What We Built
- Embeddable popup: a lightweight widget that drops into any website.
- Knowledge base answers: the AI responds from your own documentation, not from guesses.
- Human escalation: when the AI lacks an answer, the conversation routes to a person instead of dead-ending.
- Voice capabilities: support interactions beyond plain text.
Many Support in Action
Results & Impact
Many Support runs in production across Yukari Labs products, handling first-line questions before they ever reach an inbox. It is the same setup we will offer customers from the waitlist.
Where It Stands
The product is ready to use and currently in waitlist mode while we focus on our flagship products.